Privacy Policy

Tait Steel & Border Trays & Powdercoating is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Tait Steel & Border Trays & Powdercoating manages personal information. It is structured as follows:

Personal information Tait Steel & Border Trays & Powdercoating collects
Use and disclosure of personal information
Automated decision making
Cookies
Links to other websites
Marketing
Overseas transfers
Access and correction
Contacting Tait Steel & Border Trays & Powdercoating and complaints
Changes to Privacy Policy

1. Personal information Tait Steel & Border Trays & Powdercoating collects

The main types of personal information Tait Steel & Border Trays & Powdercoating collects and holds are:

contact and identification information for individuals seeking to buy or sell vehicles with Tait Steel & Border Trays & Powdercoating such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
vehicle and servicing details for Tait Steel & Border Trays & Powdercoating's customers including vehicle registration, vehicle purchase details, service appointment bookings;
finance details for Tait Steel & Border Trays & Powdercoating's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
contact details for individuals working for Tait Steel & Border Trays & Powdercoating's business partners and suppliers;
information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
other information provided by individuals while interacting with Tait Steel & Border Trays & Powdercoating.

Tait Steel & Border Trays & Powdercoating collects personal information in the course of running its business in a range of different ways, typically through:

interactions with individuals (e.g. through any records Tait Steel & Border Trays & Powdercoating keeps of telephone calls, or emails received, or messages sent to Tait Steel & Border Trays & Powdercoating or posted on Tait Steel & Border Trays & Powdercoating's pages on social media);
Tait Steel & Border Trays & Powdercoating's website;
use of social media;
employment applications;
third party service providers; and
provision of customer service and support.

Where practicable, Tait Steel & Border Trays & Powdercoating collects personal information in connection with running its business directly from the individual concerned. On occasion Tait Steel & Border Trays & Powdercoating may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Tait Steel & Border Trays & Powdercoating stores personal information in electronic and paper form.

Tait Steel & Border Trays & Powdercoating uses and discloses personal information as follows:

to source vehicles and sell them to Tait Steel & Border Trays & Powdercoating's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
to manage arrangements with Tait Steel & Border Trays & Powdercoating's customers and prospective customers;
to obtain products, services or information from Tait Steel & Border Trays & Powdercoating's suppliers;
to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Tait Steel & Border Trays & Powdercoating knows about them);
to operate and manage Tait Steel & Border Trays & Powdercoating's website, social media and other communications and media channels;
subject to applicable laws, to conduct marketing;
for processing and assessing employment applications; and
for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Tait Steel & Border Trays & Powdercoating. For example, Tait Steel & Border Trays & Powdercoating may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Tait Steel & Border Trays & Powdercoating also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Tait Steel & Border Trays & Powdercoating uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Tait Steel & Border Trays & Powdercoating uses in the operation of the computer program is browsing history on Tait Steel & Border Trays & Powdercoating's websites, name, contact information, and other information you may input into Tait Steel & Border Trays & Powdercoating's websites. The level of human oversight Tait Steel & Border Trays & Powdercoating provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Tait Steel & Border Trays & Powdercoating's staff.

4. Cookies

Tait Steel & Border Trays & Powdercoating uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Tait Steel & Border Trays & Powdercoating's web server. Tait Steel & Border Trays & Powdercoating may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Tait Steel & Border Trays & Powdercoating's platforms and those social media platforms. Tait Steel & Border Trays & Powdercoating's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Tait Steel & Border Trays & Powdercoating's website.

5. Links to other websites

Tait Steel & Border Trays & Powdercoating's website may contain links to third party websites. Tait Steel & Border Trays & Powdercoating does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Tait Steel & Border Trays & Powdercoating and do not wish to receive these communications from Tait Steel & Border Trays & Powdercoating in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Tait Steel & Border Trays & Powdercoating.

7. Overseas transfers

Tait Steel & Border Trays & Powdercoating's website/s are hosted in Australia. On occasion, a third party service provider Tait Steel & Border Trays & Powdercoating engages or that Tait Steel & Border Trays & Powdercoating is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Tait Steel & Border Trays & Powdercoating holds about them by contacting Tait Steel & Border Trays & Powdercoating during business hours on (07) 4671 2743 or via the contact page.

Tait Steel & Border Trays & Powdercoating may require an individual making a request to verify their identity before processing their request.

Tait Steel & Border Trays & Powdercoating will aim to respond to all requests promptly and within 30 days.

Tait Steel & Border Trays & Powdercoating may refuse a request where permitted or required by law. Tait Steel & Border Trays & Powdercoating will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Tait Steel & Border Trays & Powdercoating and complaints

If you have any queries, concerns or complaints about how Tait Steel & Border Trays & Powdercoating handles your personal information please contact Tait Steel & Border Trays & Powdercoating during business hours on (07) 4671 2743 or via the contact page. Tait Steel & Border Trays & Powdercoating may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Tait Steel & Border Trays & Powdercoating can understand the nature of your concern. In most cases, Tait Steel & Border Trays & Powdercoating will ask that you put your request in writing.

Tait Steel & Border Trays & Powdercoating takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Tait Steel & Border Trays & Powdercoating's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

Phone: (07) 4671 2743
Mailing Address: 32 Racecourse Rd, Goondiwindi, QLD, 4390

10. Changes to Privacy Policy

Tait Steel & Border Trays & Powdercoating may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.